Bilingual Banker with Excellent Customer Service Skills

7 days ago


Richmond, Virginia, United States WELLS FARGO BANK Full time
About the Role

At Wells Fargo, we are seeking an Associate Personal Banker to join our National Branch Network in the Consumer, Small & Business Banking division. As a key member of our team, you will play a crucial role in delivering exceptional customer experiences through proactive outreach and by proposing suitable products, services, and digital solutions to help customers succeed financially.

Key Responsibilities:
  • Build relationships with customers through proactive outreach and propose personalized solutions to meet their financial needs.
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
  • Work closely with managers and exercise judgment within defined policies and procedures to provide top-notch customer service.
  • Stay up-to-date on bank products and services to effectively connect with customers' needs and preferences.
  • Develop strong relationships with customers by demonstrating care, empathy, and understanding.
Requirements:
  • A minimum of 6 months of experience interacting with customers or equivalent demonstrated through work experience, training, military experience, education.
  • Bilingual speaking and listening proficiency in Spanish/English is required.
Why Join Us?

We offer a competitive salary range of $45,000 - $65,000 per year, based on location and experience, plus opportunities for professional growth and development. Our benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.

What We Offer:
  • Competitive salary: $45,000 - $65,000 per year (based on location and experience)
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching and paid time off
  • Ongoing training and professional development opportunities


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