Assistant Director of Food and Beverage Operations
4 days ago
We are seeking an experienced and skilled Assistant Director of Food and Beverage Operations to join our team at Great Wolf Lodge. As a key member of our Food and Beverage Department, you will be responsible for overseeing the daily functions of administration and planning to meet the needs of our operation and achieve monthly KPI goals.
Key Responsibilities- Assist the Director in overseeing the daily functions of administration and planning of the Food and Beverage Department
- Help team to achieve operational objectives by contributing information and recommendations to strategic plans and reviews
- Participate in the proficient recruiting, hiring, orientating & training, assigning, scheduling, coaching and counseling of Pack Members
- Collaborate with F&B leadership on Pack development, training and succession planning
- Lead frontline staff in anticipating and attending to guests needs to ensure maximum satisfaction
- Partner with F&B leadership in directing the preparation, presentation and timeliness of all foods and beverages in all venues of the Lodge
- High School diploma or equivalent experience
- Minimum of 2-3 years management experience in food & beverage
- Experienced with procurement and inventory control system, process and procedures
- Excellent writing and verbal communication skills
- Proficient in P&L management and controls
- Strong analytical skills – Understand and react appropriately to key business indicators
- Bachelor's degree in hospitality, business, or related field
- Experience with overall oversight and coordination of training programs for F&B on an entire property
- Manager-level certification from nationally accredited food safety training program
- Manager-level certification from nationally accredited alcohol awareness & safety training program
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
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