Loan Processor

Jobs for Humanity is a collaborative effort with Upwardly Global and United Bank to create an inclusive and just employment ecosystem.

We support individuals from diverse backgrounds.

Job Title:

Loan Processor

Job Description:

Process a large volume of loans in accordance with Bank policy and State/Federal regulations.

Assist in documenting, standardizing, and measuring key processes within the department to promote a total quality management environment and facilitate continual improvement and efficiency of key processes.

Key Responsibilities:

• Process various loan types submitted by lending staff with a primary focus on non-real estate loan production, including denials and withdrawals.
• Produce loan documentation according to Bank guidelines and Federal/State regulations.
• Review loan documentation for accuracy and completeness.
• Maintain a basic knowledge of loan tickets.
• Ensure lending staff follows Bank policy and properly documents any exceptions.
• Act as a liaison between lender, appraisal department, and attorney as necessary.
• Review existing loan files for documentation deficiencies during processing of an associated new loan request.
• Maintain accuracy and completeness of the collateral tracking and document imaging system.
• Assist lending staff with clearing of documentation exceptions.
• Assist lending staff with general questions.
• Maintain a working knowledge of all applicable State and Federal regulatory and compliance laws and regulations.
• Maintain basic knowledge of consumer and general loan policy.
• Field incoming calls for customer service.
• Perform other duties as assigned.
• High School Diploma or equivalent. Associate's degree preferred.
• Prior loan documentation experience preferred.
• Detail-oriented and possess excellent organizational skills.
• Strong written and verbal communication skills.
• Ability to multitask and manage frequent change.
• Ability to meet multiple deadlines effectively and efficiently.
• Demonstrate problem-solving skills and abilities.
• Customer Service focused (internal and external) with timely response and follow-up.
• Display a high degree of character and ethics.
• Proficient using Microsoft Office Suite and other related software.
• Pulled from the full job description
• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee stock ownership plan
• Employee stock purchase plan
• Flexible spending account

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