Insurance Professionals | Dynamic Client Service

1 week ago


Ambler, Alaska, United States AppleOne Full time
Job Description

We are seeking licensed insurance professionals specializing in Accident and Health, as well as unlicensed individuals with experience in the insurance industry. As a Licensed Insurance Agent, you will play a crucial role in providing clients with expert advice and tailored solutions.

About the Role/Roles:
  • Assess client needs, recommend suitable coverage options, and build strong relationships to ensure long-term satisfaction.
  • Provide sales consultation, including needs analysis, plan comparison, and complete provider and RX look-ups.
  • Schedule seminar reservations, broker appointments, and process fulfillment requests using documented procedures.
  • Complete telephonic enrollments and provide broker support.
  • Update CRM and document call outcomes.
Responsibilities & Requirements for Licensed Agents:
  • Answer inbound calls from prospects, existing members, and brokers.
  • Complete outbound calls to prospects and members based on client needs.
  • Must have an active PA Accident & Health license.
  • Prior experience selling Medicare plans is required.
  • Prior call center experience and/or experience assisting clients via phone support is preferred.
Responsibilities & Requirements for Non-Licensed Agents:
  • Answer inbound calls from prospects, existing members, and brokers.
  • Provide general plan benefit information without plan comparisons.
  • Schedule seminar reservations, broker appointments, and process fulfillment requests using documented procedures.
  • Complete telephonic enrollments and update CRM.
  • Broker support includes assisting brokers with appointment processes and providing application status.
  • Complete outbound calls to members based on client needs.
Requirements:
  • Prior experience with Medicare and/or insurance is preferred.
  • Prior call center experience and/or experience assisting clients via phone support is preferred.
Compensation:

Licensed professionals with experience can earn $20/hour plus potential incentives. Unlicensed professionals with insurance/medicare experience can earn $17.50/hour.

Benefits:

We offer major medical, dental, vision, 401k, and statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities.



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