Collection Specialist

7 days ago


Nashua, New Hampshire, United States Balanced Healthcare Receivables, LLC Full time

Job Overview

Balanced Healthcare Receivables, LLC is seeking a highly skilled Collection Specialist to join our team in Nashua, NH. As a key member of our call center environment, you will play a vital role in helping patients understand and manage their medical bills.

About the Role

This is a full-time position with a competitive hourly pay rate of $18.50 per hour, plus benefits including 3 weeks PTO, paid holidays, health, dental, vision plans, life insurance, short-term/long-term disability, and a 401(k) plan with 100% match up to 4%. The successful candidate will be responsible for:

  • Contacting patients to negotiate payments and payment plans
  • Performing skip tracing and updating consumer records
  • Complying with regulations (HIPAA, FDCPA, UDAAP, etc.)
  • Meeting performance goals (KPIs)

Qualifications

To be successful in this role, you will need to possess:

  • Proficiency in office software (Microsoft Office)
  • The ability to complete required training and testing
  • Strong communication skills and results-driven approach

Working Conditions

This is an office-based position with climate control and occasional movement. The role requires light physical tasks, such as keyboard typing and occasional bending, and lifting requirements are up to 10 lbs. The ideal candidate will thrive in an onsite environment.

Career Growth Opportunities

We offer a supportive company culture, career growth opportunities, and a team-oriented work environment. If you're passionate about making a difference in healthcare, we encourage you to apply.



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