Medical Technician II
4 weeks ago
We are seeking a highly skilled Medical Technician II to join our team at DispatchHealth Management. As a Medical Technician II, you will play a critical role in supporting patient care by assisting with physical exams, point-of-care testing, treatments, and data gathering.
You will work at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their homes. Strong organizational and customer service skills are essential for success in this role.
Key Responsibilities- Drive DispatchHealth vehicle to meet patients at their place of need and load and unload supplies for daily activities
- Don and doff PPE appropriately and maintain strict infection prevention strategies
- Communicate with a healthcare provider via messaging video conference and mobile device
- Obtain patient's vital signs and assist in the collection of patient data
- Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by virtual provider, as permitted by state law
- Perform indicated point-of-care lab testing as directed by virtual provider
- Prepare discharge instructions in conjunction with provider
- Responsible for equipment use, care, and allocation
- Restock and clean equipment at end of shift appropriately
- Other duties as assigned to successfully complete a visit and maintain equipment and vehicles
- EMT certification with NREMT, or EMT-B (per state requirements) in good standing, OR Paramedic OR Medical Assistant OR Licensed Practical Nurse/Licensed Vocational Nurse, as per state regulations
- Minimum one (1) year patient-facing experience
- Candidates with a bachelor's degree in a core science or lab science and have a minimum of 2 years' experience in chemistry and hematology, especially with experience using an i-STAT device, are encouraged to apply
- Valid driver's license with clean driving record
- BLS, American Heart Association
- High School Diploma or GED equivalent
- Ability to lift and carry equipment up to 50 pounds
- Ability to walk up and down several flights of stairs easily while carrying equipment
- Strong customer service, communication, and technological skills
- Previous experience of comprehensive history gathering and documentation within EMR
- Previous experience with basic procedural skills
- Cultural competency - ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries
- Function autonomously and as part of a team to responsibility deliver care with flexibility and open-mindedness
- Continuous learner with strong critical thinking skills
- Ability to work a varied schedule with evenings, holidays, and weekends required
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