Customer Service Representative

4 weeks ago


St Petersburg, United States 24 Seven Talent Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in St. Petersburg, Florida.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers, including chain owners, independent customers, and sales consultants.
  • Responsible for direct interaction with customer accounts and sales team to perform product inquiries, order entry processing, and control.
  • Research issues and bring resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure.
  • Use strong customer service ability to provide value-added services in a timely and accurate manner.

Requirements:

  • High School diploma or equivalent.
  • Outstanding telephone and interpersonal skills.
  • Excellent computer skills and proficiency with Microsoft Office.
  • Minimum 1 year of data entry experience required.
  • Must be able to handle multiple tasks at one time with a high attention to detail.
  • Skilled at suggestive selling and providing alternative solutions to accounts.
  • Exemplary oral and written communication skills, in addition to phone etiquette.
  • Must possess good judgment and ability to make independent decisions within department protocols.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Language: English



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