HVAC Operations Manager

3 days ago


Milford, Connecticut, United States HL Bowman Inc. Full time
About the Role:
As a Field Manager with HL Bowman Inc., you will oversee the day-to-day operations of our team of skilled HVAC technicians. Your primary responsibilities will include managing technician schedules, coordinating field operations, ensuring customer satisfaction, and upholding safety standards. You may also be required to work in the field, providing on-site support and guidance to our technicians.

Key Responsibilities:
  • Supervise and manage HVAC field technicians, providing daily guidance, technical support, and performance feedback.
  • Effectively leverage central functions (Call Center, Finance, Technology, Dispatch) to ensure seamless communication and coordination between office and field operations.
  • Lead regular team meetings to discuss job progress, safety protocols, customer issues, and areas for improvement.

Requirements:
  • 5+ years of field experience in HVAC and minimum of 2 years in a supervisory or management role.
  • Proven ability to manage a team of field technicians in a fast-paced environment.
  • Strong understanding of HVAC systems, including installation, maintenance, and repair.


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