Zscaler SASE Expert

Job Summary:

Infosys is seeking a highly skilled Zscaler SASE SME to implement and administer the Zscaler SASE. This role requires a strong understanding of cloud-based infrastructure and the ability to deploy, design, and support Zscaler cloud-based infrastructure across various data centers and disaster recovery environments.

Responsibilities:

Deploy, design, and support Zscaler cloud-based infrastructure
Implement and administer Zscaler SASE
Provide technical support for issues escalated by Level 1 and L2 Operations
Maintain a thorough understanding of local area networking and WAN
Understand traffic flows for both HTTPS and standard and custom application-based traffic and design solutions accordingly
Whitelist IP space for various project teams to access external vendors for safe and secure connectivity
Maintain a thorough understanding of the basics behind the internet and its workings
Coordinate activities with other system areas and vendors, and deal with network security systems planning, upgrading, monitoring, testing, and servicing
Support and manage the business process associated with user management life cycle, access certification, workflows, and role-based provisioning
Coordinate and engage with client stakeholders for incident response/investigation/break-fix

Requirements:

Bachelor's degree or foreign equivalent required from an accredited institution
At least 7 years of information technology experience
At least 5 years of experience in Zscaler internet access, Zscaler private access, CASB, DLP, PRA, and browser isolation
Security expert with extensive skills across both technical and business aspects of information security
Good knowledge of on-prem and public cloud implementation and operations
Good knowledge of incident management, change management, risk management, and problem management
Knowledge of security controls and best practices for perimeter security, LAN/WAN security technologies like firewalls, IPS, endpoint security, web proxies, cloud security, and application security
Knowledge of IT infrastructure and security tools like CASB, DLP, IDAM solutions, SIEM solutions, cloud platforms, VA/patch management, and BCP/DR management
Knowledge of ITIL V3, ISO 27001, and familiar with PCI DSS
Experience and desire to work in a global delivery environment

Preferred Qualifications:

Knowledge of infra security products: firewalls (Checkpoint, FortiGate, Palo Alto), VPN (SSL VPN and IPSEC), cloud platform (Azure and AWS), endpoint protection, Proofpoint email protection, IPS/IDS, and AWS/Azure cloud security
Knowledge of IDAM security products: Okta, Entra ID, Auth0, SSO, MFA, etc
Knowledge of DevOps and DevSecOps, APIs, and programmatic interfaces for security
Knowledge on data leakage protection systems, patching, encryption, and pen testing
Zscaler Certified Cloud Professional (ZCCP)
Zscaler Certified Cloud Engineer (ZCCE)
Cisco, Palo Alto, and Fortinet firewall certifications
Relevant security certifications (CISSP, CISM, CEH)

Equal Opportunity Employer:

Infosys is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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