To Go Specialist

4 weeks ago


Hollywood, Florida, United States JACKMONT HOSPITALITY INC Full time
Job Description

At JACKMONT HOSPITALITY INC, we're seeking a skilled To Go Specialist to join our team. As a To Go Specialist, you will be responsible for delivering exceptional customer experiences while ensuring the accuracy and quality of our to-go orders.

Key Responsibilities:

  • Taking orders over the phone and in person, ensuring a seamless experience for our guests.
  • Preparing orders and organizing them into bags, double-checking for accuracy and completeness.
  • Greeting guests and drivers within 30 seconds, ensuring a warm welcome and efficient service.
  • Managing cash handling and ensuring accurate transactions.
  • Packing to-go and delivery orders, confirming details with guests and drivers.
  • Providing exceptional customer service, resolving conflicts, and promoting a positive team environment.

Qualification Requirements:

  • Excellent verbal communication skills.
  • High energy level and ability to work in a fast-paced environment.
  • Strong customer service skills and ability to resolve conflicts.
  • Teamwork and professionalism are essential for success in this role.

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