Customer Service and Relations Specialist

1 week ago


Tustin, California, United States Caliber Collision Full time

Company Overview

Caliber Collision is a leading provider of auto collision repair services across 41 states, with over 1700 centers nationwide.

We offer a holistic solution to fleet care through our Caliber Fleet Services, which includes collision repair and full-service auto care.

Salary

The estimated salary for this position is $17-$20 per hour, paid weekly with opportunities for overtime.

Job Description

This role involves performing all-purpose duties, including greeting and providing extraordinary customer service to internal and external customers.

Responsibilities may also include monitoring work volume scheduled for the center and recommending load level requests when necessary.

Candidates will coordinate Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.

Required Skills and Qualifications

  • A minimum of 1+ years of experience in a customer-facing environment.
  • Effective verbal and written communication skills.
  • Ability to navigate multiple software systems, such as Microsoft Office Suite.
  • Capacity to work through competing priorities and adapt easily to a fast-paced environment.
  • Personable, friendly customer service skills to interact with internal and external customers.
  • Collaborative mindset to work effectively within a team.

Benefits

  • Benefits from day one, including medical, dental, and vision coverage.
  • Industry Comparable Pay, paid weekly with opportunities for overtime.
  • Paid Vacation & Holidays, beginning day one.
  • Career growth opportunities, promoting from within.
  • A career for life, gaining hands-on experience within a production shop.


  • Tustin, California, United States Total Wine & More Full time

    Job Title: Retail Customer Service SpecialistCompany Overview: At Total Wine & More, we're dedicated to providing an exceptional shopping experience for our customers.Estimated Salary: $45,000 - $65,000 per yearJob Description:We are seeking a Retail Customer Service Specialist to join our team!You will be responsible for:    Providing top-notch customer...


  • Tustin, California, United States Enry JP Corporation Full time

    Job DescriptionWe are seeking a highly motivated and enthusiastic Part-time Hospitality Specialist to join our team at Gyu-Kaku Japanese BBQ in Tustin, CA. With over 700 locations in Japan and rapid growth in the U.S., we're expanding our dining culture globally.Responsibilities:We expect you to manage customer reservations using our hosting software system,...


  • Tustin, California, United States Caliber Collision Full time

    Career OverviewCaliber Collision is seeking a skilled Customer Service Representative to provide exceptional customer experiences and support our team in a fast-paced environment.About the RoleThis role involves greeting and serving internal and external customers, monitoring work volume, and coordinating with rental car and tow companies to offer one-stop...


  • Tustin, California, United States SG HOMECARE INC Full time

    Job OverviewSg Homcare Inc is seeking a skilled Customer Care Coordinator to provide exceptional support to our referral sources and customers. As a key member of our team, you will be responsible for handling high volumes of customer orders/calls, ensuring timely resolution, and maintaining accurate records.Key Responsibilities:Receive and process incoming...


  • Tustin, California, United States EVS Inc Full time

    Grow with EVS Inc.We're seeking a talented Customer Service Liaison to join our team! In this role, you'll be the primary point of contact for our clients and customers, providing exceptional service and support. If you're passionate about delivering top-notch customer experiences and have a knack for building strong relationships, we'd love to hear from...


  • Tustin, California, United States Rite Aid Full time

    Company Overview">">Rite Aid is a leading health and wellness company dedicated to improving the lives of our customers and associates.">">Job Summary">">We are seeking an experienced Lead Service Associate to supervise Store Associates, assist with daily store operations, and provide exceptional customer service.">">Responsibilities">


  • Tustin, California, United States K2 Staffing, LLC Full time

    Job OverviewWe are seeking a highly skilled Customer Service Account Manager to join our team at K2 Staffing, LLC. As a key member of our organization, you will play a vital role in providing exceptional customer service and account management skills.Job DescriptionThis is a unique opportunity to work with a leading printing organization located in the...


  • Tustin, California, United States AnDek Staffing Services Full time

    AnDek Staffing Services is seeking a skilled Goods Recovery Specialist to join our team. The ideal candidate will have strong organizational and communication skills, with the ability to work independently and as part of a team.Job SummaryThe Goods Recovery Specialist will be responsible for managing and processing returned merchandise authorizations (RMAs)....

  • Sales Associate

    7 days ago


    Tustin, California, United States Big 5 Full time

    About Big 5We are a retail company that values excellent customer service and high-quality products.Job DescriptionAs a Sales Associate at Big 5, you will be responsible for ensuring a productive shopping experience for all customers. This includes performing sales and service throughout the store, proposing add-on sales to customers, answering telephones,...


  • Tustin, California, United States Tustin Mazda Full time

    Job OverviewTustin Mazda, an award-winning organization, is seeking an experienced Customer Service Representative to join our team on a part-time basis. This role requires working Saturdays and Sundays from 9AM to 6PM.CompensationThe successful candidate can expect a competitive hourly wage of $18.00 per hour, with the potential for growth within the Pay...


  • Tustin, California, United States Stater Bros. Full time

    Job SummaryWe are seeking a detail-oriented Meat Product Specialist to join our team at Stater Bros. This role involves assisting customers in selecting and preparing their meat purchases, trimming, wrapping, and scaling meat products, as well as maintaining inventory levels, ordering supplies, and ensuring the cleanliness of the meat department.About the...


  • Tustin, California, United States BLACKHAWK INDUSTRIAL OPERATING CO Full time

    Warehouse Delivery Specialist Job DescriptionWe are seeking a highly motivated and detail-oriented Warehouse Delivery Specialist to join our team at BlackHawk Industrial Operating Co. This role involves delivering products to customers in a timely manner while ensuring the highest level of customer satisfaction.About UsBlackHawk Industrial is a leading...


  • Tustin, California, United States Bon Appetit Full time

    We are seeking a highly motivated Vending Operations Specialist to join our team. This is a part-time position offering 26-28 hours of work per week, Monday through Friday. The ideal candidate will have excellent communication skills and the ability to work independently.About UsBon Appetit Management Company is a leading provider of food services to...


  • Tustin, California, United States Bon Appetit Full time

    We are seeking a highly motivated and detail-oriented Vending Attendant to join our team at Bon Appétit Management Company. In this role, you will be responsible for providing exceptional customer service while operating vending machines at a single location.Company OverviewBon Appétit is a leading provider of food services to corporations, universities,...


  • Tustin, California, United States Medusind Full time

    At Medusind, we pride ourselves on delivering superior, cost-effective solutions to the healthcare industry. Our workforce boasts rich domain expertise and robust compliance norms.We employ a four-pronged approach that combines an excellent management team with detailed process expertise, experienced personnel, and cutting-edge technology to deliver...


  • Tustin, California, United States Tustin Toyota Full time

    At Tustin Toyota, we're seeking a skilled Parts Delivery Specialist to join our team. As a key member of our parts department, you'll play a critical role in ensuring timely and efficient delivery of parts to our customers.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a...


  • Tustin, California, United States Tillys Full time

    Tillys OverviewTillys is a unique retail environment that focuses on delivering an exceptional customer experience.About the RoleWe are seeking a highly motivated Retail Experience Specialist to join our team. As a key member of our sales team, you will be responsible for creating a positive and engaging experience for our customers.Key...


  • Tustin, California, United States Genie Healthcare Full time

    Job SummaryWe are seeking a highly skilled Physical Therapist to join our team as a Mobile Rehabilitation Specialist in Tustin, California.About the Role:We require a specialist with experience in delivering high-quality therapy services to patients on-site at facilities and homes.The successful candidate will be responsible for conducting thorough...

  • Retail Team Leader

    2 weeks ago


    Tustin, California, United States Whole Foods Market Full time

    Job OverviewWe are seeking a highly motivated and experienced Retail Team Leader to join our team at Whole Foods Market. This role will be responsible for leading and developing our team members, ensuring exceptional customer service, and driving sales growth.


  • Tustin, California, United States The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is an international movement with a Christian mission to serve others without discrimination. Our goal is to spread the message of Jesus Christ and meet human needs.Job Description: Administrative Support Specialist for DevelopmentWe are seeking a highly organized and detail-oriented administrative support...