Customer Service Advocate

4 days ago


Westminster, Colorado, United States Cintas Full time
Career Overview

Cintas is a leading provider of business solutions, serving over 900,000 clients across North America. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

Compensation and Benefits

This full-time position offers a competitive hourly rate ranging from $18.91 to $23.05, depending on skills and experience. Additionally, our comprehensive benefits package includes medical, dental, and vision coverage, with employee health care premiums 30% lower than the national average for our industry. We also offer 401(k)/Profit Sharing/Employee Stock Ownership Program, disability and life insurance packages, paid time off, and holidays.

Job Responsibilities

As a Customer Service Representative, your primary responsibilities will include:
  • Providing prompt issue resolution and answering customer calls.
  • Data entry and assisting in account reconciliation.
  • Preparing reports and invoices, processing new accounts and orders, and making outbound customer calls.

Required Skills and Qualifications

To excel in this role, you should possess:
  • 1+ years' customer service experience.
  • A High School Diploma/GED; Bachelor's Degree preferred.
  • Proficiency with Microsoft Office (Word, Excel, and Outlook) and intranet/internet.

Company Culture

Cintas values its employee-partners and fosters a culture of teamwork and innovation. With career advancement opportunities and a commitment to employee development, we offer a dynamic work environment that supports professional growth and recognizes individual contributions.
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