Customer Experience Specialist

4 days ago


Alexandria, Virginia, United States Smashburger Full time

Smashburger Job Description

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About Smashburger: As a Guest Service Expert at Smashburger, you'll be the face of our brand. We're looking for individuals who are passionate about delivering exceptional customer service and making every guest feel welcome.

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Job Summary: We are seeking a skilled Food Service Team Member to join our team as a Guest Service Expert. In this role, you will be responsible for ensuring each guest receives Gold Standard service, processing POS transactions accurately, and maintaining a clean and welcoming environment.

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Responsibilities:

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  • Ensure each guest receives Gold Standard service">
  • Process POS transactions accurately and follow cash handling procedures">
  • Maintain a clean and welcoming environment">
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Requirements:

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As a Guest Service Expert, you must have excellent communication skills, be knowledgeable about all menu items, and be able to make suggestions and answer questions. You should also be able to work effectively in a fast-paced environment and maintain a positive attitude.

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Estimated Salary: $12-$15 per hour based on location and experience

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Benefits: Competitive pay, opportunities for advancement, and a fun work environment

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We're an equal opportunity employer and value diversity in our workplace. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply today



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