IT Support Specialist

7 days ago


Saint Cloud, Minnesota, United States Brainerd Lakes Economic Development Corporation Full time
Job Overview

The Brainerd Lakes Economic Development Corporation is seeking an experienced IT Support Specialist to join a member company. This position will be responsible for supporting client IT infrastructure and working closely with the team to resolve technical issues.

About the Role

We are looking for an individual with strong technical skills and excellent communication abilities to work in our on-site environment. The ideal candidate will have experience with network administration, firewall management, and server OS administration.

Key Responsibilities
  • SUPPORT CLIENTS IN A TIMELY AND PROFESSIONAL MANNER.
  • Troubleshoot IT issues and escalate in a timely manner if needed.
  • Research software products and applicability to support clients.
  • Installation of software and hardware.
  • Detail-orientated documentation for internal records.
  • Stay up to date on the latest developments in technology.
  • Ability to work without supervision and be self-motivated.
  • Meet expectations for attendance and punctuality.
  • Represent the company in a professional manner at all times.
  • Strong time management skills and strong organizational skills.
Technical Requirements
  • Networking understanding including firewalls, wireless and physical networks.
  • Fortinet Firewall and switch experience.
  • Windows server OS administration experience.
  • Support experience with Windows operating systems.
  • General hardware troubleshooting, support, and repair experience.
  • Familiar with Active Directory management and setup.
  • Firewall and Server Virtualization experience beneficial.
  • Google Suite administration.
Education and Experience

An associate degree in computer science, network course, or IT field equivalent work experience is desired.

This role offers a competitive salary range of $55,000-$65,000 per year, depending on experience. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.



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