Lead Emergency Evaluator

2 weeks ago


Beverly Hills, Florida, United States Lifestream Behavioral Center Full time
Job Summary

The Lead Emergency Evaluator delivers high-quality behavioral healthcare services to individuals in crisis, ensuring the most appropriate level of care is provided. This role performs initial and preliminary assessments of clients entering Lifestream Behavioral Center's continuum of services, utilizing expertise in crisis intervention and behavioral healthcare.

Key Responsibilities
  • Conduct face-to-face assessments with clients in crisis, utilizing effective communication and interpersonal skills.
  • Provide crisis intervention services via telephone, responding to calls for information and assistance.
  • Link clients to other programs within Lifestream or refer to external professionals as necessary, ensuring seamless service delivery.
  • Collaborate with clients, courts, agencies, law enforcement, and other professionals to effectively plan for treatment.
Competencies
  • Serving Our Consumers: Meet consumer needs, build productive relationships, and take responsibility for consumer satisfaction and loyalty.
  • Consumer Focus: Build strong consumer relationships and deliver consumer-centric solutions.
  • Values Differences: Recognize the value of diverse perspectives and cultures within the organization.
Knowledge and Job Skills
  • Knowledge of psychiatric disorders and treatment dynamics.
  • Understanding of legal and ethical issues in psychiatric patient treatment.
  • Working knowledge of laws related to voluntary and involuntary treatment, including the Baker and Marchman Acts.
  • Excellent interviewing and crisis intervention skills.
  • Good communication skills.
Personal Qualities
  • Excellent interpersonal skills and ability to collaborate effectively with diverse individuals.
  • Ability to cooperate with coworkers and community professionals to maintain continuity of care and confidentiality.
Judgment/Decision Making
  • Utilize established corporate policies and procedures in making decisions.
  • Exercise sound judgment in meeting responsibilities and performing duties.
Education and Experience
  • Bachelor's degree in Human Services or related field required; Master's degree in Human Services preferred.
  • Minimum 1 year behavioral healthcare experience and 1 year supervisory experience required.


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