Senior Registrar

This position serves as a senior member of the Registrar's Office leadership team at Florida National University, providing oversight over customer-service and student-facing functions. The successful candidate will serve on key university committees, participate in university initiatives, and partner with offices in resolving student issues.

• Records Management
  • Oversee the maintenance of accurate and up-to-date academic records for all students.
  • Ensure compliance with university policies for records management and retention.
• Course Scheduling and Registration
  • Manage the Master Schedule university wide.
  • Coordinate and facilitate the course registration process for each academic term.
• Reporting and Analysis
  • Generate and analyze data related to student enrollment, academic performance, and other relevant metrics.
• Compliance and Policy Adherence
  • Support University Registrar with ensuring compliance with university policies, state and federal regulations, and accreditation standards related to academic records and student information.
• Management and Training
  • Hire, train, and supervise Registrar's Office staff.
  • Operate at a high level of proficiency in the technology tools used by the Registrar's office.
• Communication
  • Serve as a conduit for information to flow in and out of the Registrar's office to other departments and offices throughout the university.

• Minimum master's degree or higher from an accredited college or university.
• 4+ years' experience in a college or university setting or similar, with at least 3 years of leadership experience in a high-volume, customer-service-oriented, and academic institution.
• Progressive management experience in higher education, preferably in an enrollment-services, advising, or other student service role.
• Excellent communication, analytical, critical thinking, problem-solving, and decision-making skills.