Security Operations Manager

3 weeks ago


Shreveport, Louisiana, United States Sam's Town Casino Full time

Job Title: Security Manager

Job Summary:

Sam's Town Casino is seeking a highly skilled and experienced Security Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations of the Security department and Valet/Transportation department.

Key Responsibilities:

  • Ensure the security, safety, and protection of guests, team members, and property and company assets.
  • Provide management, direction, and leadership to security department staff, including interviewing, hiring, training, scheduling, coaching, counseling, evaluating, and discharging.
  • Supervise, perform, and respond to routine or emergency duties requiring moderate to strenuous physical exertion.
  • Assume supervisory control of the department in the absence of the Director of Security.
  • Responsible for ensuring that all department personnel consistently act in strict accordance with all applicable laws as well as established departmental and company policies and procedures.
  • Formulate and monitor enforcement of departmental policy and procedures and emergency response procedures.
  • Perform investigations related to incidents (criminal, medical, accidents, complaints, and missing property) and produce a comprehensive incident report on the subject if required.
  • Assist Officers with their investigations when needed to ensure all documentation is acquired for the report.
  • Coordinates and/or instructs Department personnel as to safety policies and procedures, to include reporting and follow-up of reported safety hazards.
  • Other duties as assigned by management.

Requirements:

  • Bachelor's degree or equivalent required and/or preferred.
  • Four (4) to six (6) years experience in Security and/or equivalent combination of education and/or experience.
  • Must be thoroughly knowledgeable of security and safety procedures and regulations.
  • Must have excellent customer service and communication skills.
  • Physical aspects of the job may include walking and standing for extended periods of time and responding to emergency situations requiring the exertion of moderate to strenuous physical exertion.
  • Must be able to walk stairs.
  • Good driving record.
  • Must be computer literate.
  • Must be able to obtain/maintain any necessary certifications and/or licenses.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.



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