Front Desk Operations Assistant
1 week ago
About Us:
UnitedHealth Group is a leading health care organization dedicated to improving the health and well-being of individuals and communities across the United States. Our mission is to make health care work better for everyone, and we are committed to fostering a culture of innovation, collaboration, and inclusivity. Join our team and become part of a dynamic organization that values excellence, integrity, and compassion.
The Opportunity:
As a Patient Care Coordinator at UnitedHealth Group, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional patient care. You will contribute to our mission by providing support to practice operations, ensuring seamless patient flow, and maintaining accurate medical records. This role offers a chance to grow professionally, develop new skills, and make a meaningful difference in the lives of our patients.
Responsibilities:
- Manage patient schedules, verify insurance information, and collect co-payments.
- Assist with staff scheduling, manage office supplies, and ensure effective communication with patients and staff.
- Maintain confidentiality of patient information and adhere to HIPAA guidelines.
- Develop and implement processes to improve patient satisfaction and operational efficiency.
Requirements:
- High school diploma or equivalent required; degree in healthcare administration or related field preferred.
- 1+ year of experience in a medical front office position, with expertise in Epic software.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work independently and as part of a team.
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