Storage Facility Manager

3 weeks ago


Madison, Alabama, United States Highline Storage Partners Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Storage Facility Manager. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our storage facilities.

Key Responsibilities:
  • Provide exceptional customer service to our tenants, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage the daily operations of the facility, including supervising staff, maintaining accurate records, and ensuring compliance with company policies and procedures.
  • Develop and implement strategies to improve customer satisfaction, retention, and revenue growth.
  • Collaborate with the sales team to promote our services and products to potential customers.
  • Perform daily physical storage unit inspections, ensuring that units are secure and ready for rental.
  • Conduct regular audits to ensure accuracy and compliance with company policies and procedures.
Requirements:
  • Previous experience in customer service, sales, or a related field is required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to multitask, prioritize tasks, and manage multiple projects simultaneously.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work independently and as part of a team, with a strong commitment to customer satisfaction and company goals.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
  • A comprehensive onboarding program, including training and support to ensure a smooth transition into the role.


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