Senior Director of Clinical Operations

5 days ago

Providence, Rhode Island, United States Brown Physician's Inc Full time
Executive Director, Department of Surgery

About the Role

The Executive Director, Department of Surgery is a key leadership position responsible for driving the strategic vision and operational excellence of the department. Reporting directly to the chair, this individual will work closely with physicians, staff, and other stakeholders to achieve a high-performing physician practice operation.

Key Responsibilities

  • Collaborate with the chair to develop and implement a unified, integrated philosophy of patient care.
  • Ensure clinical sites within Brown Surgical Associates have proper operational and quality controls, administrative and reporting resources, and systems to effectively grow the organization and ensure financial strength and operating efficiency.
  • Drive large project implementations that impact the clinical sites.
  • Help develop and implement the Department's vision and strategic plan to achieve financial success.
  • Model BPI's values and service standards.
  • Ultimate accountability for operational and performance success.
  • Provide leadership and serve as an example to a culture of information sharing, transparency, customer service excellence, management visibility, and employee engagement within the organization.
  • Encourage synergy and 'servant leadership' in thought and action among all parties.
  • Work in collaboration and partnership with physician leaders and senior leaders to enhance operational effectiveness, emphasizing cost containment and high-quality patient care.
  • Oversee budgeting and contracting in partnership with BPI and BSA leadership.
  • Collaborate with the leadership team in the development of strategic long- and short-range goals and related business plans and provide operational/tactical leadership in support of these growth strategies.
  • Responsible for the execution of clinical practice strategic initiatives and communication of other strategic initiatives to the clinical team members.

Requirements

  • Bachelor's degree in healthcare field, business administration, or public administration required; master's preferred.
  • Five years upper management level experience within a sizeable multi-specialty physician practice group.
  • Experience with hospital-based physician groups and/or surgical practice is a plus.
  • A track record which includes direct impact on the progressive development of a physician practice is required.
  • Experience with electronic medical records, particularly Epic.
  • Experience with large project management techniques, delivering on time and on budget.
  • Continuous improvement experience and implementation for sustained activities.
  • Strong understanding of physician practice management operations and how to improve practice performance as evidenced by a track record of improving outcomes and productivity.
  • Knowledge of the principles and practices of health care administration, fiscal management, and government regulations and reimbursements.
  • Self-directed with the ability to work in an ambiguous environment, creating structure, identifying required roles and assigning responsibilities, holding stakeholders to deadlines.
  • Nimbleness to redirect based on new information or changing priorities.
  • Champion for service excellence and the best possible patient experience.
  • Ability to build and maintain positive working relationships through open communication and teamwork.

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