University of Miami Student Service Specialist

4 weeks ago


Coral Gables, Florida, United States Legends Full time
Job Summary

The Student Service Specialist will provide exceptional customer service to all ticket holders at the University of Miami. This role is responsible for assisting Senior Ticket Service Representatives and the Director, Service in the service and new sales of ticket holders. The ideal candidate will be a self-motivated and positive professional who can build relationships, service all Hurricanes supporters, drive revenue, and be a positive steward and representative of Legends and the University of Miami.

Key Responsibilities
  • Provide exceptional customer service to all ticket holders
  • Assist Senior Ticket Service Representatives and the Director, Service in the service and new sales of ticket holders
  • Build relationships with season ticket holders, alumni, and current donors
  • Drive revenue through sales and service of ticket holders
  • Be a positive steward and representative of Legends and the University of Miami

Requirements
  • Ability to work a combination of weekday, evening, and weekend shifts
  • Demonstrated capacity to manage relationships with colleagues, season ticket holders, alumni, and current donors
  • Ability to provide own transportation to the University of Miami
  • Proven interpersonal, organizational, and communication skills

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

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