Audio/Video Systems Specialist
4 weeks ago
ManTech International Corporation is seeking an experienced Audio/Video Technician to support our Marine Corps Intelligence Activity contract on MCB Quantico.
Key Responsibilities:
- Configure and manage audiovisual equipment for wargame events, ensuring seamless execution and high-quality visuals.
- Access and display data at various classification levels, providing secure and efficient solutions for distributed participants.
- Support scheduling and running video teleconferences from Unclassified to TS/SCI classification levels, ensuring smooth communication and collaboration.
- Operate audiovisual equipment and technology to provide visualizations for wargames, including developing multimedia products such as Road to War videos.
- Provide expert audiovisual support to the production team, ensuring high-quality operation of AV systems and technology.
- Maintain, troubleshoot, patch, and improve audio, video, and lighting systems, selecting the most suitable technology for each wargame.
- Prepare and position audio, video, and lighting equipment for broadcasts and recordings, ensuring optimal performance.
- Connect, tune, and configure audiovisual setups to ensure high-quality broadcasting and minimize technical issues.
- Maintain the configuration and security profiles of the audiovisual control matrix, managing feeds between spaces and rooms based on classification level assignments.
- Operate software to control audiovisual technologies, monitoring live feeds to ensure high-quality visuals.
- Develop effective means to store and transport audiovisual equipment as needed, ensuring efficient logistics.
- Establish an information technology and audiovisual collaborative website using Government-provided web hosting applications, synthesizing knowledge gained from wargames with tactics, techniques, and procedures, and enabling technologies.
- Perform other duties as required, supporting the success of our team and the mission.
- Active DoD TS/SCI Clearance with the ability to obtain/maintain a SAP Clearance and may require a CI Poly.
- Bachelor's degree and at least 4 years of experience, or 8 years of experience without a degree.
- Ability to interact with, extract, and translate customer requirements into working solutions.
- Familiarity with Microsoft technologies, including virtual machines.
- Tier II phone support of reported customer incidents, supporting network connections, conference room video systems, and VoIP phones.
- Provide End User support, including in-room and external network support with graphical user interface access and operability, troubleshooting, scheduling, and administering video teleconferences.
- Provide maintenance, including powering on devices, inspecting/connecting cabling, confirming system availability.
- Conduct integration and configuration of existing VTC hardware, including application of security controls, operations, and management support to the network infrastructure that underlies the VTC platform.
- Patch and firmware upgrades, break/fix support, and daily operations and management support, including onsite assistance for special events.
- Remote and on-site support of preventive maintenance checks and services.
- Coordinate and implement scheduling, recording, and teleconferencing sessions as required.
- Resolve scheduling and technical conflicts when they arise.
- Documentation and reporting of all associated maintenance activities.
- Develop and provide training to end users on the various systems in use when not supporting meetings.
- Excellent interpersonal skills and demonstrated ability to work well in a team environment.
- Current DoD 8570 IAT Level II Certification (Security+ CE or equivalent).
- Experience in Window systems and servers in secure environments.
- Knowledge of systems development lifecycle, systems engineering principles, network/systems design and implementation, DoD 5000, and virtualization.
- Experience using SharePoint, MS PowerPoint, MS Excel, and MS Project.
- Familiarity with Active Directory/DNS/Group Policy.
- Working knowledge of network, hardware, and application virtualization.
- Basic understanding of Networking (IP Addresses and Classifications).
- Scripting experience (PowerShell, JavaScript, python, etc.).
- Experience with Virtual Desktop Solutions.
- Experience using Solarwinds.
- Experience using HyperV.
- Knowledge of CMMI, ISO 9000, and/or AGILE.
- Prior military information technology or intelligence experience a plus.
- Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements.
- Previous experience supporting a Government and/or Department of Defense customer.
- This role requires an active DoD TS/SCI clearance.
- Must be able to remain in a stationary position 50%.
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