Senior Operations Manager
3 weeks ago
We are seeking a highly motivated and experienced Operations Sr. Manager to join our team in Garland, UT. This role will be responsible for coordinating Inbound Operations to ensure customer service levels are met or exceeded and financial goals are achieved.
The ideal candidate will have experience utilizing sophisticated WMS/WCS and other automated systems and equipment. They will also possess excellent problem-solving skills with the ability to work independently and take appropriate actions.
Key Responsibilities:- Planning and monitoring daily labor needs based on immediate and forecasted order and unit volumes
- Ensuring all orders and receipts are processed in an efficient, accurate and timely manner
- Training hourly associates on proper procedures
- Working to maintain a high level of associate morale and recognition, keeping the annual turnover rate at an acceptable level
- Partnering with the distribution center director of Operations and Human Resources business partners to ensure adequate staffing levels for present and future needs; actively participating in the hiring process
- Maintaining a working knowledge of and complying with all company policies and procedures
- Monitoring standard procedures and recommending new procedures when necessary to ensure that the overall operation runs effectively
- Candidates must have prior experience in a distribution center
- College degree or 7+ years of equivalent experience required
- Minimum 7+ years of experience within a high-volume distribution center
- Talent for managing team members with differing skill levels and enabling them to achieve performance and quality standards
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment where multitasking is expected
- Strong attention to detail
- Competitive compensation based on skills and experience, plus a bonus plan
- Paid leave for new parents to support work/life balance and family bonding
- Excellent medical/dental and vision coverage—EPO, PPO and HAS
- 401(k) retirement plan with company contribution
- Flexible benefits—choose what you like, ignore the rest
- Generous employee discount
- Casual dress
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