Application Analyst II

1 month ago


Appleton, Wisconsin, United States ThedaCare Full time
About ThedaCare

At ThedaCare, we're committed to providing outstanding care and changing the face of healthcare in our community. As an Application Analyst II, you'll play a critical role in configuring and supporting our software applications, ensuring the integrity of our databases, and working closely with operations to gather requirements for system build and solutions.

Key Responsibilities:

1. Research and implement enhancements or software configuration that optimizes and streamlines application functionality to meet end-user and business requirements.

2. Collaborate with end-users and other information services team members to develop solutions that meet business needs and are supported by best practices.

3. Identify resolutions to complex questions from end-users in a timely, positive, and professional manner, respectfully addressing situations or communicating decisions to ensure customer concerns or needs are met.

4. Research and understand the impacts of integrated system changes and their effects on outside systems.

5. Develop, implement, and monitor standards and best practices that will streamline workflows and maintenance within the applications supported.

6. Identify, participate, and lead process improvement and problem-solving initiatives to decrease defects, enhance customer satisfaction, and reduce waste and/or cost.

7. Manage vendor relationships to ensure timely escalation and responsiveness.

Requirements:

Bachelor's Degree Required and 3 years progressive experience in an Information Technology related field.

EPIC/Specified Application Certification(s)

Work Environment:

Climate-controlled office setting with potential daily movement throughout the facility.

Interaction with department members and other healthcare providers.

Frequent sitting with movement throughout office space.

Use of computers throughout the workday.

Why ThedaCare?

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a healthcare system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits:

Lifestyle Engagement: health coaches, relaxation rooms, health-focused apps (Wonder, Ripple), mental health support.

Access & Affordability: minimal or zero copays, team member cost-sharing premiums, daycare.

About ThedaCare

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent healthcare by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us is called to take action in delivering higher standards of care, lower costs, and a healthier future for our patients, our families, our communities, and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a healthcare system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

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