Senior Operations Manager
7 days ago
We are seeking a seasoned Restaurant General Manager to lead our team and drive sales growth. This is an exciting opportunity for an experienced professional to join Wingstop as a key member of our management team.
Salary & BenefitsThe estimated salary for this role is $60,000 - $80,000 per year, depending on experience. In addition to a competitive salary, you can expect a range of benefits, including bonuses, PTO, frequent pay increases, advancement opportunities, tuition reimbursement, flexible scheduling, and employee discounts.
Job DescriptionIn this role, you will be responsible for overseeing daily restaurant operations, including supervising managers, ensuring order accuracy, and maintaining a professional, safe, and orderly work environment. You will also be responsible for recruiting, training, assigning, and scheduling team members, as well as managing cash handling and inventory.
You will work closely with the District Manager to manage performance, coach, counsel, and discipline team members as needed. Additionally, you will perform regular restaurant inspections to ensure standards are being met and provide feedback to improve performance.
This is a hands-on leadership role that requires strong communication and problem-solving skills, as well as the ability to effectively resolve complaints and maintain a positive customer experience.
Required Skills & QualificationsTo be successful in this role, you should have:
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication and interpersonal skills
- Ability to effectively resolve complaints and provide exceptional customer service
This role offers a range of benefits, including:
- Bonuses for all employees
- PTO
- Frequent pay increases
- Advancement opportunities
- Tuition reimbursement
- Flexible scheduling
- Employee discounts
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