Midland Customer Service Liaison Specialist

1 week ago


Midland, Texas, United States Schneider Full time
Customer Service Liaison

We are seeking a highly skilled and detail-oriented Customer Service Liaison to join our team in Midland, TX.

About the Role

The Customer Service Liaison will serve as the primary point of contact for our customer, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:

  • Develop Strong Customer Relationships: Build trust and rapport with our customer, understanding their business goals and objectives.
  • Provide Proactive Support: Anticipate and resolve issues before they escalate, ensuring seamless operations.
  • Collaborate with Cross-Functional Teams: Work closely with internal stakeholders to align on strategies and initiatives that benefit the customer.
Requirements

To be successful in this role, you will need:

  • A minimum of 2-4 years of experience in customer-facing roles, preferably in a similar industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A bachelor's degree in business or a related field.
What We Offer

In addition to a competitive salary range of $45,000 - $60,000 per year, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings plan with company match.

We also provide opportunities for professional growth and development, including tuition reimbursement and a results-based incentive pay program.



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