Retail Team Lead

5 days ago


Knoxville, Tennessee, United States Burlington Full time

As a Customer Service Operations Manager at Burlington Stores, you will play a crucial role in driving sales results through effective training and development of direct reports. With strong interpersonal skills and a positive attitude, you will cultivate a diverse culture based on teamwork and collaboration.

Key Responsibilities
  • Supervise all store functions and associates while in the role of Manager on Duty
  • Promote safety for both customers and associates by adhering to company guidelines
  • Solve issues/concerns, making informed decisions and supervising front-end operations to ensure exceptional customer service

Burlington offers a competitive wage and flexible hours, as well as an associate discount. Our benefits package includes medical, dental, and vision coverage, including life and disability insurance. Full-time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time, and a 401(k) plan.

We estimate the annual salary for this role to be around $55,000-$65,000, depending on experience and location.



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