Grocery Store Team Lead

4 weeks ago


Charleston, West Virginia, United States Whole Foods Market Full time
Job Summary

As a Grocery Associate Team Leader at Whole Foods Market, you will play a key role in ensuring the success of our retail operations. You will assist the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. You will lead and develop Team Members, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

Key Responsibilities
  1. Develop and maintain creative store layouts and product merchandising.
  2. Work with the Team Leader to achieve sales, purchasing, and labor targets.
  3. Assist the Team Leader in analyzing sales, reports, and labor.
  4. Demonstrate advanced product knowledge and develop/maintain awareness of new products.
  5. Maintain good vendor relationships, develop new vendor relations, and ensure all paperwork is properly submitted for vendor processing.
  6. Work with the Team Leader to resolve team concerns or issues.
  7. Function as point person and departmental person in charge in the absence of the Team Leader.
  8. Set and achieve the highest standards of retail execution.
  9. Foster and encourage a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  10. Maintain awareness of customer flows and needs and direct Team Members as necessary to satisfy and delight customers; respond promptly to customer needs and questions.
  11. Select, train, develop, mentor, motivate, and counsel Team Members in a manner that sustains a high-performance team and minimizes turnover.
  12. Provide timely, thorough, and thoughtful performance evaluations.
  13. Consistently communicate and model WFM vision and goals.
Requirements

High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy. Growth mindset towards greater responsibility and ownership. Desire to coach and mentor others for growth. Excellent interpersonal, motivational, team building, and customer relationship skills. Capable of teaching others in a positive and constructive manner. Product knowledge. Advanced knowledge of regulatory and safety policies and procedures. Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory. Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. Proficiency with email, Microsoft Office, and operations-related applications.

Experience

18+ months retail Team Member experience and 6+ months of supervisory experience.

Physical Requirements/Working Conditions

Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing and pulling. Work requires the following motions: bending, twisting, squatting, and reaching. Exposure to FDA-approved cleaning chemicals. Ability to work in a wet and cold environment. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.



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