Pharmacy Technician
4 weeks ago
Role Summary:
As a Pharmacy Technician with UnitedHealth Group, you will play a vital role in delivering high-quality patient care and improving health outcomes. Your primary responsibilities will include entering prescriptions, verifying member/patient data, and communicating with patients, physicians, and other healthcare providers.
Key Responsibilities:
- Enter prescriptions from intake to order completion and verify member/patient data
- Contact patients, pharmacists, and doctor's offices as a liaison for the pharmacy team
- Communicate clearly and concisely via phone and electronic methods to patients, physicians, and other healthcare providers
- Contact patients to complete refill assessments, request payment information, establish delivery details, and set up treatment in the Ambulatory Infusion Suite and/or other outpatient facilities
- Access, input, and retrieve prescription and medical/lab information from computer system
- Verify whether medication is reimbursable, and resolve rejected claims
- Process prescription refills and interpret supply needs as related to various therapies
- Resolve customer issues, ensuring accurate information is provided
- Able to multitask and channel communication from various business partners, driving patient-centric quality care
Requirements:
- Active or unrestricted Pharmacy Technician license or registration where required by state law
- Intermediate level of proficiency with Windows PC applications including the ability to navigate and learn new and complex computer system applications
- Ability to work onsite at a designated location
- Ability to work a rotating shift schedule between the hours of 7am-7pm with rotating weekends and holidays
- Must be at least 18 years of age or older
Preferred Qualifications:
- National Pharmacy Technician Certification (PTCB)
- Previous home infusion experience
- Pharmacy/prescription data entry experience
About UnitedHealth Group:
UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Our mission is to help people live healthier lives and make the health system work better for everyone.
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