Senior Observability Solutions Architect

11 hours ago


Atlanta, Georgia, United States Dynatrace Full time
About Dynatrace

Dynatrace is a market leader in the field of software performance monitoring and observability. Our platform combines broad and deep observability with advanced AI-powered automation to provide answers and intelligent insights from data.

Role Overview

We are seeking an experienced Senior Observability Solutions Architect to join our sales engineering team. As a key member of our team, you will be responsible for providing excellent technical support to our sales teams and delivering innovative solutions to our customers.

Job Description

The ideal candidate will have a strong background in observability and application performance management technologies, with a proven track record of success in delivering complex projects on time and within budget. You will work closely with our sales teams to identify new sales opportunities and execute proof-of-concept (PoC) creations and cloud architecture discussions. You will also partner with our innovation labs, expert services consultants, customer success managers, and marketing teams to drive business growth and customer satisfaction.

Key Responsibilities:
  • Evangelize Dynatrace's product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
  • Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
  • Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
  • Present Dynatrace's vision to our customers C-suite executives.
  • Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
  • Present on-stage demonstrations providing insight and context to our customers during key marketing events.
  • Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs.
Requirements

To succeed in this role, you will need:

  • Bachelor's degree in Computer Science or equivalent education or experience required.
  • Minimum 3+ years of experience within the observability space.
  • Excellent communication and presentation skills, with the ability to communicate technical value into business value.
  • Ability to troubleshoot technical issues to produce a working outcome and manage this process.
  • Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
  • Strong desire to grow professionally, adapt to an ever-changing environment and be coachable.
  • Ability to travel up to 30% of the time.
Salary and Benefits

The salary range for this role is $82,000 - $133,000 per year. In addition to a competitive salary, we offer unlimited personal time off, an employee stock purchase plan, and a reward system. We also provide medical/dental benefits and a company matching 401(k) plan for retirement. Our total compensation package is designed to recognize and reward greatness.

Note: The estimated salary may vary based on location and individual qualifications.



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