Trip Coordinator Assistant

7 days ago


Columbia Falls, Montana, United States Swan Mountain Outfitters Full time
Job Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Trip Coordinator Assistant at Swan Mountain Outfitters.

About the Role:

The successful candidate will assist in coordinating various trips including horseback rides, fishing trips, pack trips, hunting trips, llama treks, snowmobiling, and wilderness guide school courses. This role involves responding to inquiries from clients, documenting guest contact information, reserving trips, processing billing information, sending confirmation emails, and communicating with operating locations.

Duties and Responsibilities:

  • Assist clients in booking various trips and provide excellent customer service.
  • Document client contact information and reserve trips accordingly.
  • Process billing information and send follow-up confirmation emails.
  • Communicate reservation information to operating locations.
  • Support management with administrative tasks and company record maintenance.

Requirements:

To be successful in this role, you should possess strong people and organizational skills, excellent phone etiquette, and the ability to multitask. Familiarity with Microsoft Office and Google Suite products is also required.

Benefits and Compensation:

Hourly wage starts at $16.00, depending on experience. There is also a possibility of an end-of-season bonus. We prefer full-time applicants but are open to part-time candidates. Local applicants are preferred, but housing can be available for a fee. If you are selected, reliable transportation to commute to Columbia Falls will be necessary.



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