Cash Management Executive Director

4 weeks ago


New York, New York, United States SMBC Full time
Job Summary

SMBC Group is a leading global financial institution with a rich history and diverse range of financial services. We are seeking an experienced Cash Management Executive Director to join our US Cash Management division's Product team.

Key Responsibilities
  • Develop and execute a robust suite of cash management products, including payments, receivables, and channel solutions.
  • Collect and refine customer insights through extensive client focus grouping and iterate on product development based on feedback.
  • Assist in creating user journey maps, competitive analysis, internal synergies, use cases, personas, and data landscapes to enhance the user experience.
  • Address significant challenges in areas such as onboarding and self-servicing, ensuring a seamless user experience for clients.
  • Collaborate with cross-functional teams, including sales, technology, operations, and marketing, to ensure seamless product delivery and alignment with business goals.
  • Manage the entire product lifecycle from ideation to launch, ensuring client-centric solutions that target a gap in the cash management landscape.
  • Tailor solutions for multinational clients across a variety of industries and needs.
  • Apply agile methodologies throughout the product lifecycle, as well as collaborate with scrum teams to deliver products to market efficiently and effectively.
  • Work closely with the Head of Product and other senior leaders to align product vision and strategy.
  • Engage with stakeholders, including enterprise clients, non-technical business users, and internal teams, to gather requirements and ensure successful product implementation.
Requirements
  • Extensive experience in product management, with a strong understanding of cash management concepts, including payments, receivables, liquidity, and fraud management.
  • Experience working in an agile environment and comfort facilitating sprint planning, daily stand-ups, and sprint reviews.
  • Client-backed, design-based, and modern approaches to product conception, design, and delivery.
  • Excellent communication and stakeholder management skills, with the ability to engage teams virtually and deliver comprehensive training programs.
  • Experience working within fintechs and/or global transaction banking.
  • Experience working with digital collaboration tools like Miro and JIRA.
  • Strong business acumen, technical skills, and leadership abilities.
  • Experience working in a matrixed business organization.
  • Collaborative, startup mindset, and willingness to push for innovative solutions.
Additional Requirements

SMBC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know.



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