Sales Operations Associate

1 week ago


Calhoun, Georgia, United States Mohawk Industries Inc Full time
Job Description

We are seeking a highly motivated and organized Sales Coordinator to join our team at Mohawk Industries, Inc. in North America. This is an exciting opportunity for a detail-oriented individual to support our sales function by assisting with various administrative tasks and processes.

About the Role

This entry-level contributor will work closely with our Sales team to ensure smooth execution of sales processes, procedures, and policies. Key responsibilities include:

  • Enter sales orders for 50+ sites as needed (currently averaging 40 orders per day)
  • Collaborate with the credit and MRO teams on challenges and ensure credit is approved and submitted as needed
  • Assist with shipping and billing as needed, including changing SKUs and troubleshooting shipping issues
  • Receive and log approved disposal asset requests
  • Upload contracts in various systems for approvals and signatures
  • Monitor end-of-contract terms and renewals
  • Document work with customers and the MRO team to resolve claims
  • Support various month-end/quarter-end and year-end reporting, including financial and sustainability reports
Requirements and Qualifications

To be successful in this role, you should have:

  • A High School Diploma or GED equivalency required. Some college preferred.
  • Proficiency using Microsoft Office Suite products.
  • AS400 or SAP experience is a plus
  • Accurate typing ability and data entry skills
  • Exceptional customer service skills.
  • Intermediate-level understanding of accounting and reporting principles and practices.
  • Knowledge of marketing and sales terminology, concepts, and business operating procedures
What We Offer

Mohawk Industries, Inc. offers a competitive salary of $$45,000 - $60,000 per year, depending on experience. Additionally, we provide a dynamic and supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package.

Location and Culture

Mohawk Industries, Inc. has operations in various locations worldwide, including North America. Our company values diversity, equity, and inclusion and is committed to creating a workplace that reflects these principles. As a member of our team, you will have the opportunity to work collaboratively with colleagues from diverse backgrounds and contribute to our mission of delivering high-quality flooring solutions to customers globally.



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