Encompass Loan Origination Specialist

1 day ago


Waltham, Massachusetts, United States Cambridge Savings Bank Full time
About the Role

Cambridge Savings Bank is seeking a highly skilled Encompass Loan Origination Specialist to join our team. This role is responsible for the support and configuration of the Encompass loan origination system, ensuring seamless day-to-day operations and process improvements.

Key Responsibilities
  • Monitor and maintain Encompass system performance, ensuring efficient issue resolution and optimal performance.
  • Implement process improvements to enhance workflows, efficiency, and user experience.
  • Collaborate with internal teams to automate and improve Encompass functions, participating in meetings to resolve issues.
  • Maintain effective documentation of resolution steps, including logging system-related changes.
  • Analyze needs and recommend effective solutions to meet user and business objectives.
Requirements
  • Minimum 3 years of Encompass administration experience.
  • Encompass Administrator Certification preferred.
  • Bachelor's Degree preferred.
  • Excellent interpersonal, organizational, prioritization, time management, written, and verbal communication skills.
  • Proficiency in Microsoft Windows Environment, including Outlook, Word, and Excel.
What We Offer

Cambridge Savings Bank offers a competitive salary range of $80,000 - $110,000 per year, depending on experience.



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