Restaurant Operations Manager
2 days ago
At Wingstop, we're not just in the wing business - we're in the flavor business. As a District Manager, you'll play a critical role in leading our restaurant operations to deliver exceptional guest experiences and drive business results.
Key Responsibilities:- Lead and develop a team of restaurant managers to achieve sales and profit objectives
- Ensure compliance with local, state, and federal regulations, as well as OSHA guidelines
- Partner with General Managers to drive business growth and profitability
- Develop and implement business plans to drive sales growth, food prices, and employee wages
- Provide coaching and training to restaurant staff on customer service, food quality, and safety standards
- Monitor and maintain high standards of cleanliness, sanitation, and safety in all restaurants
- Recruit and develop restaurant staff to meet business needs
- Ensure accurate labor scheduling and control
- Familiarity with Aloha and NBO systems
- Guest service mentality and a desire to serve customers
- Calm and tactful demeanor in difficult situations
- Ability to manage multiple projects and timelines with urgency
- Well-organized and detail-oriented
- Ongoing learner with a curiosity for self-improvement
- Outgoing personality and strong work ethic
- Restaurant industry experience
- Valid U.S. Driver's license and 18+ years old
- Standing/Walking: Remaining on one's feet in an upright position at a workstation or moving about in a work area
- Carrying: Moving an object usually by holding it in hands or arms, or on shoulders
- Lifting: Raising an object from one level to another with hands or arms and/or shoulders, back, and legs
- Pushing/Pulling: Exerting force upon an object so that object moves away from/towards the force
- Stooping; Bending body downward and forward by bending spine at waist
- Bending: Bending knees to come to rest on knees or knee
- Reaching; Extending hands or arms in any direction
- Handling; Seizing, holding, grasping, turning, or otherwise performing precision work with hands
- Bending/Twisting; Continual intermittent twisting of the spine
- Talking; Expressing or exchanging ideas by means of the spoken word
- Hearing; Receiving detailed information through oral communication
- Vision; Clarity of vision at near or far distances
- Computer usage or other special equipment operated
We're committed to serving the world flavor, and we're looking for talented individuals to join our team. If you're passionate about delivering exceptional guest experiences and driving business results, we encourage you to apply for this exciting opportunity.
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