Business Development Manager

5 days ago

Orlando, Florida, United States Kavaliro Full time
Account Manager Job Description

We are seeking a highly skilled Account Manager to join our team at Kavaliro. As an Account Manager, you will be responsible for managing and maintaining a portfolio of clients, providing exceptional service and support to ensure their needs are met and exceeded.

Key Responsibilities:
  • Manage and maintain assigned book of business, ensuring timely and effective delivery of services.
  • Provide support and service to clients, working closely with internal teams to resolve issues and meet client expectations.
  • Collaborate with Benefits Consultants to manage the entire renewal process, ensuring seamless execution and client satisfaction.
  • Manage day-to-day client issues, providing timely and effective resolutions.
  • Conduct enrollment meetings as needed, ensuring clients are informed and engaged.
  • Develop and implement employee communications for client distribution, promoting benefits and services.
  • Assist the technology team with benefits administration requirements development and testing, ensuring accuracy and compliance.
  • Assist clients with 5500 form filings, as applicable, ensuring timely and accurate submissions.
  • Effectively manage complex accounts and high-level service deliverables, ensuring client satisfaction and loyalty.
  • Review and/or produce marketing and financial renewal exhibits, providing valuable insights and recommendations.
Requirements:
  • Self-motivated and disciplined, with excellent written and verbal communication skills.
  • Strong organizational skills, with attention to detail and ability to multitask.
  • Leadership capabilities, with ability to work with clients at a strategic level.
  • Ability to thrive in a fast-paced environment, with adaptability and flexibility.
  • 3+ years' experience in account management, with prior experience in broker agency, carrier, or benefit administration firm.
  • Current Life and Health license, with thorough knowledge of health and ancillary products.
  • Working knowledge of all Microsoft Office products, with familiarity and practical knowledge of quoting process and tools.
  • Bachelor's Degree, with preferred qualifications and skills.

Kavaliro is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates and offer reasonable accommodations to ensure equal access to employment opportunities.

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