Medical Office Receptionist
1 week ago
This position is responsible for providing exceptional patient care and administrative support in a fast-paced orthopedic medical office environment.
Key Responsibilities:
- Verify Patient Information: Accurately update demographics and insurance information, confirm purpose of visit, and obtain reports or x-rays performed at other facilities.
- Prepare Patient Encounters: Prepare patient encounters for future appointments and obtain all necessary medical documentation required for the patient's visit.
- Schedule Appointments: Schedule future appointments for patients and ensure seamless communication with the medical team.
- Manage Patient Accounts: Collect co-payments and balances on patients' accounts, ensuring accurate and timely processing.
- Represent the Practice: Provide exceptional customer service, representing the practice in a professional and courteous manner.
- Communicate with Patients: Answer patients' questions and concerns, providing clear and concise information.
- Coordinate with Medical Facilities: Call other medical facilities for records and radiography, ensuring timely and accurate retrieval.
- Work in a Fast-Paced Environment: Demonstrate ability to work effectively in a dynamic and fast-paced environment.
Some related experience in an orthopedic/medical setting is preferred but not required. The Centers for Advanced Orthopaedics values a team-oriented and detail-focused individual who can provide exceptional patient care and administrative support.
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