Room Attendant

3 weeks ago


New York, New York, United States The Westin New York Grand Central Full time

About Us:

The Westin New York Grand Central is a place where you can rise to new heights. With a strong focus on career growth opportunities, we empower our associates to take on new challenges and make a meaningful impact. Our team is dedicated to enhancing the well-being of our guests, our communities, and each other. We're seeking dynamic individuals who are positive, adaptable, and intuitive, with a genuine interest in the well-being of others. If you're the perfect fit for our team, we invite you to discover how we can work together to create exceptional experiences for our guests.

Maintaining the hotel's highest standards of cleanliness and safety is crucial to our success. As a Room Attendant - Guest Experience Specialist, you will be responsible for ensuring our guests have a comfortable and enjoyable stay. This includes cleaning and preparing guest rooms, replenishing amenities, and providing exceptional customer service. If you're detail-oriented, a team player, and passionate about delivering exceptional experiences, we encourage you to apply.

Responsibilities:

• Clean and prepare guest rooms, including bathrooms, bedrooms, and common areas
• Replenish amenities, linens, and supplies in guest rooms
• Provide exceptional customer service, responding to guest requests and concerns
• Maintain a clean and organized work environment
• Work collaboratively with the housekeeping team to ensure seamless service
• Perform other duties as assigned by management

Qualifications:

• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to lift up to 50 pounds and push/pull cleaning equipment
• Ability to work a flexible schedule, including evenings and weekends

Benefits:

The Westin New York Grand Central is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. Our benefits include:

• Competitive salary: $38.88 per hour, subject to change based on experience

• Medical and dental programs through Anthem Blue Cross Blue Shield
• Vision insurance program through EyeMed
• Vacation, sick, and holiday programs

• 401(k) Savings Plan with matching funds

• Discounts through our 'YouDecide' and Hotel Room Discount programs

• Access to our employee assistance program and wellness initiatives

We are an equal opportunity employer and welcome applicants from diverse backgrounds. If you're passionate about delivering exceptional experiences and are looking for a rewarding career opportunity, we invite you to apply.

We value U.S. military experience and invite all qualified military candidates to apply.


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