Operations Manager for Bay Area Transportation
6 days ago
Metropolis, an artificial intelligence company leveraging computer vision technology to deliver frictionless checkout-free experiences, seeks a Senior Manager to oversee transportation operations in the Bay Area. This role plays a crucial part in ensuring seamless interactions between clients and Metropolis.
Responsibilities
- Collaborate with clients to resolve queries efficiently, communicating proactively on operational enhancements.
- Elevate client satisfaction by ensuring transportation operations align with DOT regulations and industry standards.
- Leverage safety programs and regular audits to maintain a secure transportation environment for employees and the public.
- Regular site visits are conducted to ensure adherence to proper operating procedures and identify potential operational issues.
- Foster a culture of responsiveness by being available during off-duty hours to support teams and clients.
- Maintain accounts within budgeted parameters and recommend strategies to achieve budget targets in case of unforeseen negative variances.
- Ensure timely revenue protocols and manage P&L (Profit and Loss Statement) effectively.
- Cultivate a diverse team through effective hiring, training, development, and supervision.
Requirements
- Minimum 5 years of management experience.
- Bachelor's degree preferred.
- Proven leadership skills with ability to motivate team members.
- Demonstrate unwavering commitment to delivering exceptional customer experiences and fostering client satisfaction through innovative problem-solving.
- Prior experience in creating and maintaining budgets is essential.
- Ability to communicate effectively across various levels of the organization, including field employees, executive staff, building management, and customers.
- Proficiency in utilizing various computer applications/systems, such as Microsoft Office Suite.
Compensation
The anticipated annual salary for this position ranges from $105,000 to $115,000.
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