Multilingual Front Desk Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at SightMD. As the first point of contact for our patients, you will play a vital role in ensuring a positive and efficient experience.
Responsibilities:
- Answer phone calls, emails, and in-person inquiries
- Communicate with patients to schedule appointments
- Gather and track medical information from patients
- Organize and input data into electronic health records
- Inquire and process patients' health insurance
- Support office with administrative and secretarial tasks
- Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
- Understand and maintain HIPAA regulations
- Obtain prior authorization for any patients having in-office procedures.
- Ensure the reception area is well maintained.
- Special projects and other duties may be assigned as needed.
Requirements:
- High School diploma or equivalent required
- Excellent written, verbal, and listening skills
- Strong interpersonal, time management, and organizational skills
- Ability to work a flexible schedule, including weekends
- Above average customer service skills and the ability to remain calm in stressful situations
- Bilingual - Spanish
Benefits:
- Medical/Dental/Vision Insurance
- Prescription Drug Coverage
- Company Paid Term Life Insurance & Long-Term Disability
- Supplemental Insurance Benefits
- Employee Assistance Program (EAP)
- Retirement Plan - 401(k)
- Paid Time Off (PTO)
- Paid Holidays
- Career Development Programs
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