Multilingual Front Desk Coordinator

4 weeks ago


New Rochelle, New York, United States Sight Medical Doctors Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at SightMD. As the first point of contact for our patients, you will play a vital role in ensuring a positive and efficient experience.

Responsibilities:

  • Answer phone calls, emails, and in-person inquiries
  • Communicate with patients to schedule appointments
  • Gather and track medical information from patients
  • Organize and input data into electronic health records
  • Inquire and process patients' health insurance
  • Support office with administrative and secretarial tasks
  • Communicate with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
  • Understand and maintain HIPAA regulations
  • Obtain prior authorization for any patients having in-office procedures.
  • Ensure the reception area is well maintained.
  • Special projects and other duties may be assigned as needed.

Requirements:

  • High School diploma or equivalent required
  • Excellent written, verbal, and listening skills
  • Strong interpersonal, time management, and organizational skills
  • Ability to work a flexible schedule, including weekends
  • Above average customer service skills and the ability to remain calm in stressful situations
  • Bilingual - Spanish

Benefits:

  • Medical/Dental/Vision Insurance
  • Prescription Drug Coverage
  • Company Paid Term Life Insurance & Long-Term Disability
  • Supplemental Insurance Benefits
  • Employee Assistance Program (EAP)
  • Retirement Plan - 401(k)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Career Development Programs


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