Apartment Leasing Consultant Opportunity in Phoenix

7 days ago


Phoenix, Arizona, United States SHERMAN RESIDENTIAL Full time

Are you looking to grow your career in the apartment leasing industry? SHERMAN RESIDENTIAL is seeking a highly motivated Leasing Consultant to join our team in Phoenix, AZ.

Job Overview

We are a well-established organization with a team-oriented approach. As a Leasing Consultant, you will play a crucial role in discovering prospects' needs and matching them with the perfect apartment.

Responsibilities
  • Greet prospective residents and qualify them by covering all necessary criteria.
  • Demonstrate community and apartment/model features, applying product knowledge to clients' needs and closing sales effectively.
  • Have prospects complete applications and secure deposits in accordance with company procedures and Fair Housing requirements.
  • Update availability reports, process applications for approvals, and follow up with applicants regarding status.
  • Ensure apartments are ready for residents to move-in on agreed dates.
  • Secure new residents' signatures on appropriate paperwork prior to move-in.
  • Participate in outreach marketing activities to obtain prospective residents.
  • Conduct market surveys and shop competitive communities to stay informed about local market trends.
Requirements
  • High School Diploma or equivalent required; some college education preferred.
  • Two (2) years of experience in previous relevant customer service or leasing roles.
  • Must possess strong communication and attention to detail, as well as sales ability.
  • A positive attitude and ability to smile under all circumstances are essential.
  • Flexible scheduling, including evenings and weekends, is required.
  • Fair Housing Certification is mandatory; willingness to obtain prior to interacting with prospective residents.
  • Ability to diffuse and respond to customer concerns to avoid escalation.
Benefits
  • Competitive hourly pay: $19-$20/hour based on experience.
  • 401K match and employee rent discounts.
  • Competitive bonus plan.


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