Mental Health Support Specialist
4 weeks ago
Elwyn is seeking a dedicated and compassionate Mental Health Assistant to join our team. As a key member of our Behavioral Health department, you will play a vital role in supporting patients with mental and emotional issues under the supervision of psychiatrists and other mental health professionals.
Responsibilities:- Assist patients in daily activities, monitoring progress, and observing personal and social behaviors.
- Conduct recreational activities as part of cooperative treatment plans.
- Supervise and facilitate counseling interventions for psychiatric patients.
- Lead community therapeutic meetings to enhance rehabilitation management and coping skills.
- Assist residents in functioning at their highest potential through personalized rehabilitation plans.
- Provide clear lines of responsibility and accountability within the Behavioral Health Technician (BHT) department.
- Adhere to HIPAA regulations and maintain patient confidentiality.
- Implement interventions as prescribed by individual treatment plans.
- Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention.
- Assist in consumer transportation planning and provide transportation as needed.
- Maintain residence housekeeping to meet Agency, Quality Management, and licensing standards.
- Produce timely, thorough, and accurate record-keeping in compliance with Agency policies, Program, Department, State, and OSHA regulations.
- Meet productivity standards in fee-for-service programs.
- Perform cardiopulmonary resuscitation (CPR), crisis intervention, and medication administration using agency-trained protocols.
- Maintains current state-mandated training and certifications.
- Responsible for on-call coverage, including being prepared to report to the program within one hour.
- High School diploma and/or GED required.
- One year of full-time experience in providing direct care services to mentally ill consumers preferred.
- Demonstrated experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Non-profit human service experience highly preferred.
- Demonstrated ability to work effectively as part of a team.
- Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities.
- Strong attention to detail.
- Strong time management and organizational skills.
- Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions.
- Must be able to perform CPR and crisis intervention using agency-trained protocols.
- Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills.
- Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record.
Ongoing interaction with consumers and staff, potential exposure to communicable diseases, blood-borne pathogens, medicinal preparations, and other common conditions in a healthcare environment, and interaction with consumers who may display aggressive and/or self-injurious behaviors.
Elwyn reserves the right to revise or change job duties and responsibilities as needed.
This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.
Elwyn is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.
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