Automotive Parts Specialist
6 days ago
NAPA is a leading distributor of automotive parts and accessories, dedicated to providing exceptional customer service. Our team of experts is passionate about helping customers find the right parts for their vehicles.
Job SummaryWe are seeking a highly skilled Automotive Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing prompt and courteous service to customers, processing orders with accuracy and efficiency, and assisting customers in finding the right products to meet their needs.
Responsibilities- Provide excellent customer service, responding promptly to customer inquiries and resolving issues in a professional and courteous manner.
- Process orders accurately and efficiently, utilizing a high degree of technical knowledge to ensure correct product selection.
- Assist customers in selecting the right products for their vehicles, taking into account factors such as make, model, year, and application.
- Maintain a thorough knowledge of NAPA's products, including performance standards, warranties, sales programs, and operating policies.
- Serve as a resource for advice to other store personnel, providing guidance and support as needed.
- High school diploma or equivalent required.
- Able to establish and maintain good relations with customers through courteous, efficient, and professional service.
- Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts.
- Demonstrate excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.
- Enjoy working with people and have a competitive spirit, yet remain calm under pressure.
- Able to work retail hours at any store location as assigned by management.
We offer a competitive salary of $21.75 per hour, plus benefits and opportunities for career advancement within the Genuine Parts Company.
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