Quality Assurance Specialist

2 days ago

Cary, North Carolina, United States Food Lion Full time
Job Summary

Food Lion is seeking a Quality Assurance Associate to maintain high standards of quality and safety in our stores. As a Quality Assurance Associate, you will be responsible for ensuring that our stores meet the highest standards of cleanliness, safety, and quality.

Key Responsibilities
  • Maintain a clean and safe store environment, adhering to Food Lion's standard practice manual.
  • Minimize shrink through proper utilization of standard practice.
  • Provide excellent customer service, creating a positive shopping experience.
  • Perform daily cleaning tasks, including sweeping and cleaning floors, and maintaining the store mop room.
  • Conduct weekly cleaning of Produce, Market, and Deli Departments.
  • Identify and implement more efficient ways to perform tasks, reducing costs and improving labor productivity.
  • Follow QA daily checklists and sanitation standards set by Food Lion.
  • Ensure compliance with local, state, and federal regulations.
  • Wear the Food Lion uniform and maintain a neat and clean appearance while on duty.
Requirements
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements
  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.

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