Field Service Technician

3 weeks ago


Coeur d'Alene, Idaho, United States Diamond Game Full time
Job Description

We are seeking a skilled Field Service Technician to join our team at Diamond Game. As a Field Service Technician, you will be responsible for providing excellent customer service and technical support for our lottery electronic and physical ticket dispensers.

Key Responsibilities:

  • Perform diagnostic checks, maintenance, and repairs on gaming equipment at customer sites.
  • Plan, schedule, and perform Preventive Maintenance on machines.
  • Act as the first line of support for Tier 1 customer requests.
  • Assist Technical Services and Infrastructure team members for basic repair and maintenance.

Requirements:

  • High School diploma or equivalent.
  • 2+ year technical/electrical experience or technical degree/certification.
  • Qualified to operate a motor vehicle and possess a valid driver's license.
  • Microsoft Office (Word, Excel, Outlook).

Work Environment:

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment can be noisy due to music, conversations, and other sounds.

Benefits:

  • Medical, Dental, Vision.
  • 401k with company match.
  • Profit Sharing.
  • Paid Vacation.
  • Employee Referral Program.
  • Tuition Reimbursement.
  • Employee Assistance Program.

We thank all that apply; however, only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).

Diamond Game provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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