Technical Support Specialist
3 weeks ago
Job Summary
KLA is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for independently responding to complex technical issues, exercising judgment in selecting methods and techniques for achieving results, and collaborating with cross-functional teams to resolve sophisticated problems.
Key Responsibilities:
- Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
- Check out and approve operational quality of system equipment, and customize, test, and qualify server racks prior to shipment.
- Report design, reliability, and maintenance problems to the appropriate engineering or manufacturing organization.
- Detail system problems and work with Service Organization Sustaining Engineering on Continuous Improvement Project (CIP) opportunities.
- Train KLA and non-KLA personnel, develop and document new troubleshooting procedures, and act as a Technical Support representative for new product development.
Requirements:
- Bachelor's degree with 3-5 years of demonstrated experience or equivalent combination of education and experience in optical and/or electromechanical systems.
- Strong background in semiconductor capital equipment industry experience preferred.
- 2 years of experience in server system level solving, and leading/driving multi-disciplined teams to resolve sophisticated problems.
- Demonstrated ability to act independently and with minimum planning, drive work to resolution, including post-mortem actions.
- Ability to quickly diagnose problems through analysis of inspection reports, system log files, system parametric diagnostic data, and other test results, and provide solutions.
- Experience in project management, customer relations, leading/driving multi-disciplined teams to resolve sophisticated issues.
- Travel required 25-40%.
About KLA:
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. We invent systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. Our expert teams of physicists, engineers, data scientists, and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices.
What We Offer:
KLA offers a total rewards package that is competitive and comprehensive, including medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities, financial planning benefits, wellness benefits, paid time off, paid company holidays, and family care and bonding leave.
Equal Opportunity Employer:
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other status protected by applicable law.
-
Technical Support Specialist
4 weeks ago
Chandler, Arizona, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a Technical Support Specialist to assist with their return to office plan.This is an entry-level tech support role for a large financial institution.The team will host a training class for each agent, providing them with the opportunity to learn the internal process and tools.The agents will be able to support all 250K...
-
Technical Support Specialist
3 weeks ago
Chandler, Arizona, United States KLA Full timeKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our innovative ideas and devices are advancing humanity, and we invest 15% of sales back into R&D.The KLA Services team, headquartered in Milpitas, CA, is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field...
-
Technical Support Specialist
4 weeks ago
Chandler, Arizona, United States KLA Full timeJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at KLA. As a Technical Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex equipment issues, and collaborating with cross-functional teams to resolve technical problems.Key ResponsibilitiesProvide technical...
-
Technical Support Specialist
4 weeks ago
Chandler, Arizona, United States John Galt Staffing Full timeJob Title: Infrastructure EngineerAt John Galt Staffing, we are seeking a highly skilled and experienced Infrastructure Engineer to join our team. As an Infrastructure Engineer, you will be responsible for providing technical support and assistance to our customers, ensuring that their computer systems and software are running smoothly and efficiently.Key...
-
Technical Support Specialist
4 weeks ago
Chandler, Arizona, United States The Computer Merchant Full timeJob Title: Computer TechnicianJob Summary:The Computer Merchant is seeking a skilled Computer Technician to join our team. As a Computer Technician, you will be responsible for installing, configuring, and maintaining computer systems and hardware. You will work closely with our engineers to ensure that all technical projects are completed to the highest...
-
IT Support Specialist
1 month ago
Chandler, Arizona, United States NXP Semiconductors N.V. Full timeJob Title: IT Support SpecialistRole Overview:The IT Support Specialist will be responsible for providing technical support to employees and ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide technical support for infrastructure items and NXP devices within a defined scope.Perform technical activities related to PC lifecycle,...
-
Technical Support Supervisor
3 weeks ago
Chandler, Arizona, United States KLA Full timeJob Summary:The Technical Support Supervisor will be responsible for providing technical support for server products across multiple divisions, ensuring seamless operation and swift resolution of issues. This role involves leading and mentoring a team of technical specialists, leading all aspects of their work to maintain high standards of service...
-
Senior Technical Product Specialist
3 weeks ago
Chandler, Arizona, United States Advantest America Full timeJob SummaryAs a Senior Technical Product Specialist at Advantest America, you will be responsible for technical management of new customer projects to completion. This involves determining customer requirements and application needs, working with customers/designers on technical assessments, productizing concepts and validation, and providing technical...
-
IT Support Specialist
4 weeks ago
Chandler, Arizona, United States AA2IT Full timeJob Summary:AA2IT is seeking a skilled IT Support Specialist to join our team. As a Field Service Technician, you will be responsible for providing on-site technical support to our clients, troubleshooting and maintaining their IT systems, and ensuring that all service level agreements (SLAs) are met within the required 4 to 6-hour window.Key...
-
Infrastructure Support Specialist
3 weeks ago
Chandler, Arizona, United States John Galt Staffing Full timeJob SummaryWe are seeking a highly skilled and experienced Infrastructure Support Specialist to join our team at John Galt Staffing. The successful candidate will be responsible for providing technical support and assistance to our clients, ensuring that their computer systems and networks are running smoothly and efficiently.Key ResponsibilitiesProvide...
-
IT Support Specialist
4 weeks ago
Chandler, Arizona, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Insight Global. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop and network infrastructure.Key ResponsibilitiesReview and document system backups for local site and operating servers and network...
-
IT Support Specialist
3 weeks ago
Chandler, Arizona, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Insight Global. The successful candidate will be responsible for providing technical support and assistance to our employees, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key ResponsibilitiesReview and document system backups for local...
-
IT Support Specialist
4 weeks ago
Chandler, Arizona, United States Asahi Kasei Full timeJob Title: IT Support SpecialistJob Summary:Asahi Kasei America, Inc. is seeking an IT Support Specialist to manage the installation, modification, and repair of hardware and software systems. This role involves providing technical assistance and training to ensure efficient computer operation, enabling end users to perform their business tasks...
-
Salesforce nCino Technical Specialist
3 weeks ago
Chandler, Arizona, United States Motion Recruitment Partners LLC Full timeJob Title: Salesforce nCino Technical SpecialistJob Description:We are seeking a skilled Salesforce nCino Technical Specialist to join our team. As a Salesforce nCino Technical Specialist, you will be responsible for delivering moderately complex initiatives and deliverables within Software Engineering. You will review and analyze moderately complex Software...
-
Field Service Engineer
4 weeks ago
Chandler, Arizona, United States Evertz Microsystems Limited Full timeJob SummaryEvertz Microsystems Limited is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our products and systems.Key ResponsibilitiesTravel within the US to provide on-site technical support to...
-
Chandler, Arizona, United States IntraEdge Full timeIntraEdge is seeking a skilled Language Translation Technology Support Specialist to join our team in Chandler, AZ.Job Overview:As a Language Translation Technology Support Specialist, you will be responsible for providing technical support and management for the Instant Language Assistant (ILA) device, which consists of two Android tablets running language...
-
IT Support Specialist
1 month ago
Chandler, Arizona, United States MBE CPAs Full time{"title": "Job Description", "sections": [{"title": "Job Summary", "content": "As an IT Helpdesk Specialist at MBE CPAs, you will provide technical assistance and support to our team members across various locations. Your expertise will be essential in maintaining and running our IT help desk, ensuring overall business systems are functioning properly, and...
-
Customer Production Support Specialist
3 weeks ago
Chandler, Arizona, United States Teradyne Full timeAbout the RoleWe are seeking a highly skilled Customer Production Support Engineer to join our team at Teradyne. As a key member of our global test and automation specialists, you will play a critical role in powering next-generation technologies through sophisticated solutions.Key ResponsibilitiesCollaborate with customers and various teams to create and...
-
Senior Construction Support Specialist
4 weeks ago
Chandler, Arizona, United States Fluor Full timeJob SummaryWe are seeking a highly skilled Senior Construction Support Specialist to join our team at Fluor. This role will involve planning and executing construction support activities on projects worldwide.The ideal candidate will have a strong background in construction operations and support functions, with excellent problem-solving, organizational, and...
-
Senior Technical Specialist
3 weeks ago
Chandler, Arizona, United States Microchip Technology Full timeWe are seeking an experienced engineer to join our Failure Analysis team as a Senior Technical Specialist. In this role, you will be responsible for developing capabilities in both software and hardware tools to enable our team to grow in areas CAD navigation, scan testing diagnostics, and new product development.This position involves collaboration between...