Human Services Assistant
1 month ago
We are seeking a highly motivated and detail-oriented Human Services Technician to join our team at the Texas Department of Family and Protective Services. As a Human Services Technician, you will play a critical role in providing support to families involved in Child Protective Investigations (CPI) cases.
Key Responsibilities:
• Provide transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
• Observe and/or supervise parent and child visits.
• Complete appropriate forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
• Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
• Perform other duties as assigned and required to maintain unit operations, including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
• Promote and demonstrate appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attend work regularly in accordance with agency leave policy.
Requirements:
• Knowledge of Child Protective Investigations.
• Knowledge of community resources.
• Ability to communicate effectively verbally and in writing.
• Ability to follow instructions.
• Ability to work effectively with others.
• Ability to effectively supervise children of various ages.
• Ability to operate a personal computer, several software packages, and basic office equipment.
• Ability to work in an office supporting several staff members.
About Us:
The Texas Department of Family and Protective Services is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. We accomplish this responsibility by employing dedicated professionals who live up to our Mission, Vision, & Values in service to the citizens of Texas.
We offer a range of benefits, including excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity, and Texa$aver (k) and Programs under the Employees Retirement System of Texas. You will also receive 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.
If you are passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity to join our team.
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