Enterprise Technical Support Specialist
5 days ago
This role is responsible for providing technical support to employees across the organization, ensuring seamless connectivity and resolving technical issues in a timely manner.
About QBE The AmericasQBE The Americas is a leading insurance provider, committed to delivering exceptional service and support to our customers. Our team is dedicated to fostering a culture of innovation, collaboration, and excellence.
Key Responsibilities- Respond to and resolve technical queries and issues from employees via phone, email, and chat platforms
- Analyze and troubleshoot complex technical problems using various tools and software
- Collaborate with internal teams to ensure effective communication and issue resolution
- Degree in Computer Science or related field
- Minimum 2 years of experience in technical support or IT operations
- Strong knowledge of network protocols, operating systems, and software applications
- A competitive salary of $31,200 per year
- A comprehensive benefits package, including medical, dental, and vision coverage
- Ongoing training and development opportunities to enhance your skills and career growth
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