Enterprise Technical Support Specialist

5 days ago


New York, New York, United States QBE The Americas Full time
Job Summary

This role is responsible for providing technical support to employees across the organization, ensuring seamless connectivity and resolving technical issues in a timely manner.

About QBE The Americas

QBE The Americas is a leading insurance provider, committed to delivering exceptional service and support to our customers. Our team is dedicated to fostering a culture of innovation, collaboration, and excellence.

Key Responsibilities
  • Respond to and resolve technical queries and issues from employees via phone, email, and chat platforms
  • Analyze and troubleshoot complex technical problems using various tools and software
  • Collaborate with internal teams to ensure effective communication and issue resolution
Requirements
  • Degree in Computer Science or related field
  • Minimum 2 years of experience in technical support or IT operations
  • Strong knowledge of network protocols, operating systems, and software applications
What We Offer
  • A competitive salary of $31,200 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Ongoing training and development opportunities to enhance your skills and career growth


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