Elevate Your Career as an Omni-Channel Project Manager

1 week ago


New York, New York, United States Pyramid Consulting Group, LLC Full time
Role Overview

We are seeking a seasoned Omnichannel Project Manager to join our team at Pyramid Consulting Group, LLC in NYC. This is a hybrid role that combines project management skills with technical expertise to deliver best-in-class experiences for clients and store employees.

Responsibilities
  • Lead the implementation of retail and omnichannel projects, focusing on delivering exceptional client and employee experiences.
  • Collaborate with central IT teams throughout the project lifecycle to ensure global solutions meet regional needs.
  • Effectively manage project timelines, budgets, vendors, and resources.
  • Partner across all levels of the organization to drive successful outcomes.
  • Define and track budgets for equipment, vendors, and services required for projects.
  • Identify and mitigate potential risks to ensure smooth project implementation.
  • Conduct testing and quality assurance procedures to guarantee user experience and performance.
  • Develop training materials and knowledge base updates to support teams.
  • Provide post-implementation support to address any issues and ensure a seamless transition.
  • Investigate recurring and systematic issues and identify opportunities for process improvement.
  • Partner to troubleshoot and resolve technical issues reported by stores.
Requirements
  • 5+ years of experience in technical project management within an omnichannel environment.
  • Hands-on experience with Cegid Y2 point-of-sale system, logistics, and multi-channel retail/eCommerce.
  • Knowledge of retail digital applications.
  • Excellent problem-solving and analytical skills.
  • Strong presentation skills with the ability to effectively communicate technical information.
  • Able to speak French, Spanish, or Italian as a second language (a plus).
  • PMP certification preferred.
  • Familiarity with Adyen, Avalara, Salesforce Commerce Cloud, Salesforce SOM, OneStock, and UPS WorldShip preferred.
What We Offer

$115,000 - $130,000 per year + bonus, making this a competitive salary in the NYC market.



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