Elevate Your Career as an Omni-Channel Project Manager
1 week ago
We are seeking a seasoned Omnichannel Project Manager to join our team at Pyramid Consulting Group, LLC in NYC. This is a hybrid role that combines project management skills with technical expertise to deliver best-in-class experiences for clients and store employees.
Responsibilities- Lead the implementation of retail and omnichannel projects, focusing on delivering exceptional client and employee experiences.
- Collaborate with central IT teams throughout the project lifecycle to ensure global solutions meet regional needs.
- Effectively manage project timelines, budgets, vendors, and resources.
- Partner across all levels of the organization to drive successful outcomes.
- Define and track budgets for equipment, vendors, and services required for projects.
- Identify and mitigate potential risks to ensure smooth project implementation.
- Conduct testing and quality assurance procedures to guarantee user experience and performance.
- Develop training materials and knowledge base updates to support teams.
- Provide post-implementation support to address any issues and ensure a seamless transition.
- Investigate recurring and systematic issues and identify opportunities for process improvement.
- Partner to troubleshoot and resolve technical issues reported by stores.
- 5+ years of experience in technical project management within an omnichannel environment.
- Hands-on experience with Cegid Y2 point-of-sale system, logistics, and multi-channel retail/eCommerce.
- Knowledge of retail digital applications.
- Excellent problem-solving and analytical skills.
- Strong presentation skills with the ability to effectively communicate technical information.
- Able to speak French, Spanish, or Italian as a second language (a plus).
- PMP certification preferred.
- Familiarity with Adyen, Avalara, Salesforce Commerce Cloud, Salesforce SOM, OneStock, and UPS WorldShip preferred.
$115,000 - $130,000 per year + bonus, making this a competitive salary in the NYC market.
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