Senior Customer Service Operations Manager
6 days ago
We are seeking an experienced Senior Customer Service Operations Manager to join our team at MCI Careers. This is a challenging and rewarding role that will provide you with opportunities for growth and development.
Job SummaryThe Senior Customer Service Operations Manager will be responsible for leading a team of customer service representatives in providing exceptional service to our clients. You will be responsible for ensuring that all customer interactions are handled in a timely and professional manner, and that customer satisfaction is consistently high.
Key Responsibilities- Lead a team of customer service representatives in providing exceptional service to clients
- Ensure that all customer interactions are handled in a timely and professional manner
- Monitor and analyze customer feedback to identify areas for improvement
- Develop and implement process improvements to enhance customer satisfaction and experience
- Collaborate with other departments to ensure seamless integration of services
- Recruit, train, and develop customer service representatives to achieve business objectives
- Minimum 3 years' experience in customer service operations management
- Proven track record of achieving customer satisfaction targets
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary: $83,000 - $110,000 per year
- Bonus structure based on performance
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Ongoing training and development opportunities
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Senior Customer Service Director
5 days ago
Savannah, Georgia, United States Sheltair Full timeAbout the RoleWe are seeking an experienced Senior Customer Service Director to lead our customer service team. The ideal candidate will have a strong background in customer service and leadership, with a proven track record of delivering exceptional results.Key ResponsibilitiesMaintain and implement company-wide service standards, safety protocols, and...
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Senior Concrete Operations Manager
6 days ago
Savannah, Georgia, United States Boucon USA LLC Full timeJob OverviewWe are seeking an experienced Senior Concrete Operations Manager to join our team at Boucon USA LLC. As a leader in the concrete industry, we pride ourselves on delivering high-quality services and exceptional customer experiences.
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Senior Culinary Operations Manager
5 days ago
Savannah, Georgia, United States Jobot Full timeAre you looking for a challenging and rewarding career in the culinary industry? Look no further than this exciting opportunity as a Senior Culinary Operations Manager with Jobot!Job Summary:We are seeking an experienced and skilled Senior Culinary Operations Manager to join our team. As a key member of our culinary department, you will be responsible for...
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Customer Service Operations Manager Lead
2 weeks ago
Savannah, Georgia, United States Mass Markets Full timeAbout Mass MarketsMCI is a forward-thinking company that helps customers take on their CX and DX challenges differently. Our industry-leading solutions deliver exceptional experiences and drive optimal performance.Compensation DetailsWe offer standard starting compensation commensurate with experience, which is around $85,000 annually. Regular reviews and...
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Senior Restaurant Operations Manager
7 days ago
Savannah, Georgia, United States Vic's River Grill Full timeAbout Vic's River GrillVic's River Grill is a premier dining destination known for its exceptional service and culinary expertise. We're seeking an experienced Senior Restaurant Operations Manager to lead our events team and ensure seamless execution of special functions.Job Summary:We're offering a competitive salary of $65,000 - $80,000 per year, depending...
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Customer Service Operations Specialist
5 days ago
Savannah, Georgia, United States Ricoh Americas Corporation Full timeRicoh Americas Corporation is seeking an experienced Customer Service Operations Specialist to support daily operations for all contracted services at customer accounts within a geographical area. As an integral member of the service team, this role will assist management with process improvement, procedural testing and validation, and ensuring field...
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Senior Financial Operations Manager
4 days ago
Savannah, Georgia, United States Envirovac Full timeJob Title: Senior Financial Operations ManagerAt Envirovac, we are seeking a highly skilled and experienced Senior Financial Operations Manager to join our team. This role is responsible for planning, organizing, directing, and controlling the accounting function of our company.Key Responsibilities:Coordinate and administer an effective plan for the control...
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Culinary Operations Manager
5 days ago
Savannah, Georgia, United States Oaks Senior Living, LLC Full timeJob OverviewOaks Senior Living, LLC is a dynamic and compassionate organization dedicated to enhancing the lives of seniors. As a leading provider of senior living services, we are seeking an experienced Sous Chef to join our team.
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Senior Drywall Operations Manager
7 days ago
Savannah, Georgia, United States Precision Walls Full timeOverviewPrecision Walls, Inc. is a premier wall and ceiling specialty contractor seeking an experienced Senior Drywall Operations Manager to join our team.Salary Range:$80,000 - $110,000 per yearJob Description:We are looking for a highly skilled and organized individual to oversee the day-to-day operations of our drywall projects. The ideal candidate will...
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Senior Hotel Operations Manager
5 days ago
Savannah, Georgia, United States Drury Hotels Full timeAbout UsDrury Hotels is a family-owned and operated business with a rich history dating back to 1973. With over 6000 members and 150 hotels in 27 states, our commitment to treating guests and team members like family remains unwavering.About the RoleThis Senior Hotel Operations Manager position offers a unique opportunity to gain valuable knowledge and...
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Customer Service Operations Lead
5 days ago
Savannah, Georgia, United States MCI Careers Full timeAbout the JobWe are seeking a Customer Service Operations Lead to join our team at MCI Careers. This role is responsible for leading a team of customer service representatives, ensuring excellent service delivery and achieving business objectives.
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Cleaning Operations Manager
6 days ago
Savannah, Georgia, United States Hubbard's Maid Service Full timeAbout the RoleWe are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at Hubbard's Maid Service.
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Dining Service Ambassador
7 days ago
Savannah, Georgia, United States Oaks Senior Living Full timeAbout UsOaks Senior Living is a leading provider of senior living services, dedicated to enriching the lives of our residents and employees alike. Our commitment to quality care and exceptional service has earned us a reputation as a trusted partner in the community.
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Operations Manager
7 days ago
Savannah, Georgia, United States ABM Industries Full timeAbout the RoleWe are seeking an experienced Operations Manager to lead our janitorial services team. As a key member of our management team, you will be responsible for overseeing the daily operations of our cleaning services, ensuring that all clients receive exceptional service and that our teams meet or exceed productivity and quality standards.
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Facilities Management Leader
1 week ago
Savannah, Georgia, United States Boden US Full timeAbout Boden USWe are seeking an experienced Facilities Management Leader to oversee regional operations, ensuring the maintenance and upkeep of our assets.Estimated Salary: $105,000 - $135,000 per yearJob Description:The Regional Facilities Director is responsible for monitoring and assisting as needed, their portfolios community repair and maintenance...
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Customer Service Center Supervisor
5 days ago
Savannah, Georgia, United States State of Georgia Full timeThe State of Georgia is seeking a qualified Customer Service Center Supervisor to oversee the daily operations of a high-volume customer service center. This position involves managing a team of staff, monitoring performance, and ensuring efficient customer service flow.This role requires strong leadership skills, excellent communication abilities, and a...
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Senior Reservation Coordinator
5 days ago
Savannah, Georgia, United States Cherokee Nation Businesses Full time**Company Overview**Cherokee Nation Businesses is a leading provider of business solutions and services. We are seeking an experienced Senior Reservation Coordinator to join our team.The successful candidate will support disaster response operations and manage temporary facility support services. This role requires efficient and accurate scheduling of...
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Customer Service Representative
4 weeks ago
Savannah, Georgia, United States MCI Careers Full timeJob Title: 4X10 Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused 4X10 Customer Service Representative to join our team. As a 4X10 Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and public sector clients.Key Responsibilities:Handle inbound...
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Healthcare Operations Manager
5 days ago
Savannah, Georgia, United States CenterWell Full timeAbout the RoleAs a Clinical Care Director at CenterWell Home Health, you will play a vital role in leading our team of healthcare professionals to deliver high-quality patient care. Your expertise and leadership skills will be essential in coordinating and overseeing direct care services provided by clinical personnel.Job SummaryThis is a full-time position...
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Customer Service Leadership Role
6 days ago
Savannah, Georgia, United States MCI Careers Full timeJob Overview:MCI Careers is seeking a highly motivated and experienced Customer Service Leadership professional to join our team. As a Call Center Customer Service Supervisor, you will be responsible for leading a team of customer service representatives, ensuring excellent customer satisfaction, and driving business growth.About the Role:This is a...